Yes! A list of available countries to ship to is available at check out. Most countries that Verizon Media has offices are available. FedEx provides the best tracking and customs clearance. You are responsible for the FedEx shipping costs through our website. The standard is for the recipient to pay for the duties/taxes. If you would like to ship to a country not listed on the checkout page, please email customerservice@brandvia.com for information on how to have product sourced to that location.
Exporting
It is important to BrandVia that our customers are able to receive the items that are shipped to them. We are committed to making every effort to get your merchandise from our facility to the shipping address entered on the order, whether the address is inside or outside the US. We know that many countries outside of the US have import restrictions for promotional merchandise and gifts. At times the merchandise can get held up in customs and the reasons are varied and can change without notice, even if accurate product documentation is provided. As a response to this (as an example) we have placed a hold on shipments to countries such as Russia and India because the import restrictions there have made it too difficult to get our goods into the country. If you would like more information on our international shipping policies and experiences please email customerservice@brandvia.com.
Redistribution
Most of the merchandise that we sell is produced outside of the US. Many of these goods that have been imported into the U.S. cannot be easily exported to other countries, or re-shipped a second time, once our customers initially receive them. We highly recommend that you check with your freight forwarder to confirm foreign documentation requirements if you seek to re-ship goods that you have purchased through our store(s). Please note: BrandVia is a distributor (not a manufacturer) and therefore will not have access to factory information from the company that originally produced the goods.